Hotels
Holiday rentals
Brands and ad agencies
Airlines
Destinations
Travel agencies
Cruises
Car hire
Financial institutions
Activities
Download the full report for practical steps to attract more guests, remove booking friction and increase your revenue.
TRAVELLER RESEARCH
Built to Stay Report: The Keys to Winning Traveller Trust in Holiday Rentals
Our latest holiday rental industry research is in! Learn how to reduce traveller anxiety and grow your business with insights from the Built to Stay Report.
Inside the data
We surveyed travellers across the globe to learn exactly what leads them to choose one property over another.
1700+
respondents*
7
Global markets*
100%
Stayed in a rental in the past year*
Inside the research
Gain insights into current traveller values and actionable recommendations on how to drive more demand for your holiday rentals.
86% of travellers will pay more for quality
High quality leads to higher revenue. In fact, 86% of travellers will pay more for a holiday rental with a higher-quality listing.
This report identifies the nonnegotiable details guests look for in high-quality listings, from fast response times to verified reviews. Use these insights to win more bookings by delivering an exceptional guest experience.
Data-backed strategies to strengthen your listing quality and get guests to choose you over the competition
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*All data on page is from Expedia Group, Built to Stay Report: The Keys to Winning Traveller Trust in Holiday Rentals, 2026