From in-depth targeting to award-winning creative, our team is here to help you develop custom advertising campaigns that surpass your marketing goals.
Your ad campaign could have award-winning creative, a top-tier team and a strong message – but if it’s landing in front of the wrong people, it won’t reach its full potential.
Enter: audience targeting.
By zeroing in on what makes your audience so unique, targeting connects you with the right travellers based on demographics, interests, behaviours and more. As a core piece of every strong campaign strategy, it can be the difference between falling short of your marketing goals – or soaring past them.
Where targeting meets results
Data is only powerful when you can put it to work – and that’s where we come in. At Expedia Group Advertising, audience targeting is part of our brand DNA. With more than 70 petabytes (PB) of first-party data at our fingertips, we know more about travellers and their behaviour than anyone else.¹
We go deep to put your brand in front of the right travellers, and you don’t need to be a travel brand to take advantage of our reach. With access to our full-funnel suite of advertising solutions, you’re empowered to tap into a vast audience across brands like Expedia, Hotels.com and Vrbo – and reach exactly who you want, when you want.
Let’s take a closer look at the strategies, capabilities and tactics that make effective audience targeting possible – and see how they can help you transform your ad campaign strategy.
Essential targeting principles every marketer should know
Excellent audience targeting starts with a strong foundation. Here are best marketing practices to help maximise your reach, optimise your engagement and get the most from your ad spend.
- Define clear campaign objectives: know what success looks like. Is it driving traffic, generating leads or boosting conversions? This helps to make sure your targeting works towards the desired goal.
- Dive deep on your audience: go beyond surface-level demographics to understand their motivations, intentions, behaviours and pain points. The more you know, the better.
- Segment your audience where possible: break larger audiences into smaller, high-intent groups who may have untapped potential or proven conversion histories.
- Balance awareness and conversion: build momentum for the future by working to reach both new audiences and existing customers.
Core targeting capabilities that drive conversions
The best place to start is with the fundamentals. Our core targeting capabilities combine demographics, behaviour and placements to help you reach the right audience.
Demographics and location
Pinpoint your audience by finding out who and where they are.
Demographic and location targeting ensures your ads reach the right people in the right places, whether you’re looking at a geographical area or a preferred device. With this kind of data in your pocket, you can keep ads relevant for your audience – and make sure that you’re tailoring their content the right way.
Here are a few ways we can target your audience:
- By traveller origin, e.g., city, state, country
- By language
- By device type (mobile vs. desktop)
Try this: Run mobile ads in specific locations and align your content to local trends and interests to boost relevance.
Behavioural and travel intent signals
Reach people based on what they do, not just who they are.
By analysing purchase history, planning behaviours and browsing habits, behaviour and travel intent signals can connect you with the most high-intent audiences possible. Keeping an eye on these types of signals is key to understanding your audiences – and tailoring your content accordingly.
We do this by targeting factors like:
- Search and booking behaviour, e.g., seasonality
- Destination interest
- Travel window, e.g., searching for travel 30 days out
- Length of stay
- Loyalty membership status (in selected cases)
Try this: target audiences who keep searching for beach holidays with everything from sun-drenched imagery to last-minute flight deals.
Contextual targeting
Put your ads where they’ll have the most impact.
Contextual targeting aligns your campaign with relevant content – reaching travellers where they’re most engaged. With this kind of data, you’re able to weave in ads like they’re an effortless extension of your audience’s everyday life.
This can include placements:
- During trip planning or booking phases
- On key pages like search results, hotel listings or package pages
- Across desktop, mobile web and app
Try this: dream up ads that tap into wanderlust on booking sites and shopping sites alike.
Dive deeper with specialised audience targeting
Core targeting is just the beginning. Our precise targeting helps you capture travellers’ attention from the first spark of inspiration to the moment they click ‘book’ and beyond – keeping you front and centre at every stage of their journey.
And, no, you don’t have to be a travel brand to leverage our extensive capabilities. As the leading travel media network, we have an unmatched audience of travellers at your fingertips – including 10 million average daily visitors across our trusted brands.²
With our audience targeting capabilities, you can create ads that put your brand exactly where and when it needs to be.
Onsite display advertising
Engage audiences directly across our trusted brands
Put your brand on display across Expedia, Hotels.com and Vrbo, reaching travellers as they actively plan, book and prepare for their trips. With precise, data-driven placements, onsite display advertising showcases your offering where purchase intent is the highest.
Onsite display advertising targeting capabilities include:
- Travel intent (search behaviour, dates, destinations, etc.)
- Demographics and traveller origin
- Contextual placements (search results, destination guides, hotel listing pages)
- Retargeting those who previously viewed your brand
- Targeting those who bundle trip packages when planning
Try this: is your destination extra stunning in the autumn months? Target people looking for seasonal holidays on Expedia Group sites with vivid imagery that gets them excited to book.
Offsite display advertising
Influence travellers throughout their booking journey
Show up in unexpected, strategic placements as travellers scroll commute, stream videos and more. With access to our exclusive first-party data through EG Reach +, offsite advertising helps you target your ideal audience across Expedia Group platforms and beyond.
Offsite display advertising targeting capabilities include:
- Audience extension to target traveller audiences outside of Expedia Group sites
- Lookalike targeting to reach audiences like those who have booked or searched for your brand
- Segmentation by travel intent, device, location and more
- Retargeting those who previously searched your brand but didn’t convert
Get inspired: target people who love watching lifestyle content on YouTube with ads that weave seamlessly into their viewing experience – and make your brand their natural next purchase.
See display advertising in action
Expedia Group partnered with several French destination marketing organisations (DMOs) to attract travellers to the Côte d’Azur in low-traffic seasons. The strategy, which included onsite and offsite display ads, drove exceptional results.³
153m+
impressions
122k+
clicks
US$3.48m
combined hotel + flight GBV
20%
increase in winter stays YoY
Targeting with TravelAds Sponsored Listings
Attract more guests to your property with eye-catching, precisely targeted sponsored listings. TravelAds give you a leg up in a crowded hotel marketplace and they’re proven to lead to an average increase of 20% in both visibility and room nights.⁴
Targeting capabilities include:
- Destination and traveller origin to prioritise specific markets or geo-locations
- Stay dates and booking windows
- Loyalty-based prioritisation with the option to boost exposure to Expedia Group’s One Key™ rewards members
- Length of stay
Get inspired: customise your TravelAds creative with messaging and imagery that speaks to specific amenities or neighbourhood must-sees.
See TravelAds in action
When the seaside Fairmont Monte Carlo needed to attract more luxury travellers, they leveraged the robust targeting capabilities of TravelAds. The results speak for themselves.⁵
95x
TravelAds ROAS
85%
increase in room nights YoY
800k+
impressions
Targeting with Flights Sponsored Listings
Engage travellers at the top of flight search results
Fill more seats and grow your market share with pay-per-click campaigns that get you in front of your ideal traveller. Flights Sponsored Listings have led to an increase of 8% in ticket sales and nearly 10% in gross booking value across participating airlines.⁶
You can:
- Target airline travellers based on origin and destination search.
- Gain prominent placement in flight search results.
- Highlight your airline’s unique amenities with custom ad copy.
- Maximise visibility across mobile, desktop and app.
- Access real-time reporting to optimise your campaign performance.
Get inspired: promote your airline’s excellence with custom ad copy that highlights top amenities and experiences.
See Flights Sponsored Listings in action
Colombian airline avianca wanted to engage new, untapped audiences in markets like the US and Europe.⁷ Their multi-pronged campaign included Flights Sponsored Listings that targeted strategic routes and saw results that included:
64%
increase in ticket sales
21.6m
combined display campaign impressions
13.5%
increase in market share of tickets
The right advertising audience targeting changes everything
You have the potential to inspire travellers and capture their attention at any point in their journey – and audience targeting is your edge.
Whether you implement core targeting strategies like location and demographics or dive deeper with strategic ad placements and specialised audiences, the right targeting helps ensure that you reach the people most likely to convert.
At Expedia Group Advertising, we’ll help you take your ads and your targeting to the next level.
Capture audiences across the booking journey
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¹Expedia Group, internal data, 2023
²Expedia Group internal data, 2023, identified and anonymous visitors.
³Expedia Group first-party data
⁴Expedia Group internal data, July 2023-March 2024
⁵Expedia Group first-party data
⁶Expedia Group internal data Q2 2024
⁷Expedia Group first-party data