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How to get ahead in a $1.4 trillion business travel market

Tap into the business travel boom with Rapid API’s corporate travel features.

Business travel isn’t just making a comeback – it’s growing with unprecedented momentum.

Globally, professionals are turning back to handshakes, face-to-face meetings and in-person connections.

 

According to the latest forecasts from the Global Business Travel Association (GBTA), global business travel spending is projected to soar past its pre-pandemic peak, hitting $1.4 trillion in 2024 and climbing towards $1.8 trillion by 2027. 

 

In addition, Expedia Group’s 2025 Traveller Value Index report indicated 43% of consumers plan to travel for work in the next year, an 11% increase from 2022.¹

 

This presents a golden opportunity for corporate travel providers. A booming market filled with high-value guests is actively looking for accommodation, flights and transport. The real question: are you equipped to win in a multi-trillion-dollar market? 

43%

of consumers plan to travel for work in the next year.¹

In this blog, we’ll explore how Rapid Lodging API, Expedia Group’s fast, light end-to-end API, can help you become the top choice for your prospective clients and their corporate travellers, including how:

  • Our amenity-rich rates from business travel-friendly hotels can attract high-value travellers and maximise profitability. 
  • Our API technology can deliver a streamlined end-to-end experience to inspire loyalty.
  • Our specialised business travel servicing ensures customer satisfaction and enhances your reputation.

Rates business travellers want to book

Deliver exceptional value to business travellers and higher margins for you.

 

The right rates give business travellers more choices at better prices. Better yet, perks like earning loyalty points and free breakfasts provide a better experience for travellers and boost customer loyalty.

 

By providing competitive, business travel-friendly rates at convenient, appealing hotels – such as our business rates, Member-only Deals and mobile deals – you can keep travellers booking on-platform and grow your business.

Expedia Business Rates

Rates designed with corporate travellers in mind and exclusively available to companies powering business travel.

Business travel without limits

Business travellers can access business rates at 27k+ properties in 180+ countries, giving them an unparalleled choice to find the exact stay to fit their needs.²

More flexibility, more perks

Properties build a business-friendly offer as part of the Expedia business rate. This means more flexible cancellation policies and additional features like 10% discounts and free breakfast included.

Earn loyalty points

Travellers can also earn loyalty points from certain selected hotels with business rates, giving them more reasons to book again and again.

Member only deals

Exclusive discounted rates which can be surfaced by corporate partners to their business travellers. 

13%

discounts inspire business traveller loyalty and help you stand out from the corporate travel crowd.³

300k+

properties offer Member-only Deals, ensuring business travellers can find exactly what they’re looking for.⁴

Mobile deals

Discounted rates only available when booking from a mobile application or mobile web.

Capture mobile demand

Mobile deals help you capture the demand of business travellers who work on the go and book their travel on mobile devices.

Drive conversion with exclusive perks

Select mobile deals include value-add promotions, designed to provide travellers with extra perks like parking, food or beverages to encourage conversion.

Encourage early bookings and last-minute stays

Early booking and same-day mobile deals reward travellers who book ahead or at the last minute, helping you secure early bookings or respond to urgent travel needs.

Seamless booking tools

Sourcing, booking and managing business travel takes valuable time away from more valuable work. Strict company travel policies also mean that business travellers have to get it right each time.

 

Creating an intuitive booking experience that streamlines bookings, powers reimbursements and enables payment transparency is key to solving these hurdles and retaining business travellers time and time again.

 

Rapid API is packed with comprehensive and easy-to-integrate features like booking receipts and business traveller reviews that make building a business travel booking service a breeze.

 

Booking receipts

Instantly access up-to-date PDF receipts to power seamless reimbursement processes for travellers and clients.

 

These booking receipts: 

  • Contain all essential details – from property info to itinerary numbers – helping business travellers adhere closely to their business travel policy. 
  • Can be sent instantly via email to a specified recipient to keep the process moving. 
  • Reflect the complete payment amounts, including refunds, modifications and cancellations, giving your business travellers complete transparency over their claims.  
  • Can be branded or unbranded depending on your clients’ needs. 

Guest Reviews API

Our Guest Reviews API gives your travellers access to Expedia-verified business traveller reviews, ideal for boosting conversion and driving revenue.

 

Business travellers naturally have very different needs than leisure travellers. They’re looking for excellent connectivity, quieter rooms and meeting spaces over things like children’s play areas.

 

With Guest Reviews API, once a property is selected by the traveller, you can surface reviews for that property written specifically by business travellers. This gives the traveller a clear idea of the business travel experience and encourages them to book.

Dedicated business travel servicing

Get your business travellers where they need to go, whatever happens.

 

From missed meetings to strained client relationships, disruption to business travel can cause major issues. Unfortunately, standard travel support channels often aren’t equipped to handle the specific urgency of corporate travel.

 

Corporate Voices is an exclusive support service designed specifically for our partners serving the business travel sector.

 

It is a direct line to a dedicated team of our specially trained B2B support experts, created to elevate your travellers’ experience, keep them on the move and reinforce your reputation for reliability.

 

How Corporate Voices benefits you and your traveller: 

  1. Fast-tracked business travel support

    2. Exclusive to our top corporate partners, your agent-to-agent support calls are diverted to a priority queue, connecting you instantly to a specialist agent and delivering rapid support to ensure traveller satisfaction. 

  2. Specially trained agents

    3. Each specialist receives enhanced, business travel-specific training to expertly manage everything from last-minute itinerary changes to complex re-bookings, ensuring service that matches the nuances of your business.

  3. Reliability provided by overflow teams

    4. Corporate Voices is backed by overflow support from our global servicing team, ensuring that assistance is always available, even during the busiest times of the year for corporate travel.

 

Whatever industry your traveller operates in, Corporate Voices ensures urgent issues are resolved with the expert care they demand. This delivers a seamless experience for travellers and tangible customer satisfaction for your business. 

Rapid API in action

Case study

Better inventory for business travellers, bigger earnings for Navan.

Navan, a leading all-in-one corporate travel and expense platform, needed to satisfy its growing base of business travellers by expanding its lodging inventory.

 

By integrating Expedia Group’s Rapid API directly into its platform, Navan gained seamless access to Expedia Group’s global supply of over 700k properties, as well as competitive rates and tools tailored to business travellers.

 

Read the full case study

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