The travel management company grew attach rates and enhanced its booking experience with our technology.
Business travel isn’t just making a comeback—it's growing with unprecedented momentum.
Globally, professionals are turning back to handshakes, face-to-face meetings, and in-person connections.
According to the latest forecasts from the Global Business Travel Association (GBTA), global business travel spending is projected to soar past its pre-pandemic peak, hitting $1.4 trillion in 2024 and climbing towards $1.8 trillion by 2027.
In addition, Expedia Group’s 2025 Traveler Value Index report indicated 43% of consumers plan to travel for work in the next year, an 11% increase from 2022.¹
This presents a golden opportunity for corporate travel providers. A booming market filled with high-value guests is actively looking for accommodation, flights, and transport. The real question: are you equipped to win in a multi-trillion-dollar market?
of consumers plan to travel for work in the next year.¹
In this blog, we’ll explore how Rapid Lodging API, Expedia Group's fast, light end-to-end API, can help you become the top choice for your prospective clients and their corporate travelers, including how:
- Our amenity-rich rates from business travel-friendly hotels can attract high-value travelers and maximize profitability.
- Our API technology can deliver a streamlined end-to-end experience to inspire loyalty.
- Our specialized business travel servicing ensures customer satisfaction and enhances your reputation.
Rates business travelers want to book
Deliver exceptional value to business travelers and higher margins for you.
The right rates give business travelers more choices at better prices. Better yet, perks like earning loyalty points and free breakfasts provide a better experience for travelers and boost customer loyalty.
By providing competitive, business travel-friendly rates at convenient, appealing hotels — such as our business rates, Member only deals, and mobile deals — you can keep travelers booking on-platform and grow your business.
Expedia Business Rates
Rates designed with corporate travelers in mind and exclusively available to companies powering business travel.
Member only deals
Exclusive discounted rates which can be surfaced by corporate partners to their business travelers.
discounts inspire business traveler loyalty and help you stand out from the corporate travel crowd.³
properties offer Member only deals, ensuring business travelers can find exactly what they're looking for.⁴
Mobile deals
Discounted rates only available when booking from a mobile application or mobile web.
Seamless booking tools
Sourcing, booking, and managing business travel takes valuable time away from more valuable work. Strict company travel policies also mean that business travelers have to get it right each time.
Creating an intuitive booking experience that streamlines bookings, powers reimbursements, and enables payment transparency is key to solving these hurdles and retaining business travelers time and time again.
Rapid API is packed with comprehensive and easy-to-integrate features like booking receipts and business traveler reviews that make building a business travel booking service a breeze.
Booking receipts
Instantly access up-to-date PDF receipts to power seamless reimbursement processes for travelers and clients.
These booking receipts:
- Contain all essential details—from property info to itinerary numbers—helping business travelers adhere closely to their business travel policy.
- Can be sent instantly via email to a specified recipient to keep the process moving.
- Reflect the complete payment amounts, including refunds, modifications, and cancellations, giving your business travelers complete transparency over their claims.
- Can be branded or unbranded depending on your clients’ needs.
Guest Reviews API
Our Guest Reviews API gives your travelers access to Expedia-verified business traveler reviews, ideal for boosting conversion and driving revenue.
Business travelers naturally have very different needs than leisure travelers. They’re looking for excellent connectivity, quieter rooms, and meeting spaces over things like children’s play areas.
With Guest Reviews API, once a property is selected by the traveler, you can surface reviews for that property written specifically by business travelers. This gives the traveler a clear idea of the business travel experience and encourages them to book.
Dedicated business travel servicing
Get your business travelers where they need to go, whatever happens.
From missed meetings to strained client relationships, disruption to business travel can cause major issues. Unfortunately, standard travel support channels often aren’t equipped to handle the specific urgency of corporate travel.
Corporate Voices is an exclusive support service designed specifically for our partners serving the business travel sector.
It is a direct line to a dedicated team of our specially trained B2B support experts, created to elevate your travelers’ experience, keep them on the move, and reinforce your reputation for reliability.
How Corporate Voices benefits you and your traveler:
- Fast-tracked business travel support
- Specially trained agents
- Reliability provided by overflow teams
Exclusive to our top corporate partners, your agent-to-agent support calls are diverted to a priority queue, connecting you instantly to a specialist agent and delivering rapid support to ensure traveler satisfaction.
Each specialist receives enhanced, business travel-specific training to expertly manage everything from last-minute itinerary changes to complex re-bookings, ensuring service that matches the nuances of your business.
Corporate Voices is backed by overflow support from our global servicing team, ensuring that assistance is always available, even during the busiest times of the year for corporate travel.
Whatever industry your traveler operates in, Corporate Voices ensures urgent issues are resolved with the expert care they demand. This delivers a seamless experience for travelers and tangible customer satisfaction for your business.
Rapid API in action
Case Study
Better inventory for business travelers, bigger earnings for Navan.
Navan, a leading all-in-one corporate travel and expense platform, needed to satisfy its growing base of business travelers by expanding its lodging inventory.
By integrating Expedia Group’s Rapid API directly into its platform, Navan gained seamless access to Expedia Group's global supply of over 700k properties, as well as competitive rates and tools tailored to business travelers.
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¹Expedia Group Traveler Value Index
²Expedia Group inventory as of March 2024.
³Expedia Group inventory as of July 2024, subject to availability.
⁴Expedia Group inventory as of July 2024, subject to availability.