Search icon
Log in Join us
Expedia group B2B logo

 

 

Industry research

The business travel industry is at a crossroads

We surveyed 214 decision makers at travel management companies (TMCs) in 10 countries to uncover the challenges — and opportunities — that lie ahead.

 

Download the report to discover the key capabilities that will set apart those who will lead the next era of business travel.

 

Simply enter your details in the form to access our download page.

 

Choose your report language

The full report is currently available in English. Translations will be available from 20 March in the following languages:

  • Chinese (Simplified)
  • Dutch
  • French
  • German
  • Italian
  • Japanese
  • Portuguese
  • Spanish

Select your preferred language in the accompanying form to receive the English version today and the translated report in your chosen language from 20 March.

Access the report
By submitting this form, you agree that Expedia Group may process your personal data in accordance with our Privacy Statement and use it to provide access to this report and related resources.

Inside the report

What’s keeping TMC leaders up at night

Learn why technological impact, competitive pressure, and traveler demand are key concerns for industry figures and how you can best futureproof your operations.

How technology can close the expectation-execution gap

Discover how innovations in data-driven personalization, emerging technology integration, and enhanced self-service tools can help you match developing traveler needs.

Where the next wave of growth will come from

Get ahead of your competitors with insights into upcoming growth areas including automation, alternative lodging, and traveler experience.

Recommended for you