SPRING 2024

New product release: Where innovation meets inspiration

Discover new and enhanced tech to support your business. Our latest, AI-powered solutions enable you to unlock exceptional experiences, elevate visibility, attract high-value travelers, drive bookings, and more. 

Contact your Expedia Group account manager to explore solutions tailored to your business.



Hotels


Photos of travelers beachside, a hotel room and a hotel lobby surround a global people icon

OPTIMIZED DISTRIBUTION FOR INDEPENDENT HOTELS & REGIONAL CHAINS


Reach new audiences


Independent hotels and regional chains can now benefit from a suite of capabilities designed to maximize the value of our B2B distribution network — which includes thousands of travel businesses around the world. Leverage fenced rate plans, enhanced reporting, and more.



GUEST EXPERIENCE


Enhance guest experiences with AI-powered tech


Access additional exclusive benefits when you provide high-quality guest experiences. Plus, AI-driven guest experience score insights are coming soon! Uncover recurring negative sentiments in reviews and act on personalized recommendations to help elevate guest satisfaction, encourage loyalty, and improve your position in search.

A product graphic depicting notifications and exclusive benefits access in partner central

A product graphic depicting potential Accelerator sort order benefits in partner central
Show up higher in search results when it counts.

ACCELERATOR


Boost your position in search


Increase your visibility and booking potential with Accelerator — the pay-per-stay tool that helps you boost your property’s position in search results when you need it most. Fill your rooms during key stay dates to help drive demand all year round. Plus, you only pay when a traveler stays with you.




PARTNER CENTRAL HOMEPAGE


New top tasks keep you on track


Unlock efficiency with our new top-tasks module. Quickly and easily update tax info, verify contact details, and seize impactful opportunities — all from your Partner Central homepage. Spend less time on administrative tasks and more time growing your business.

A product graphic of the partner central homepage and featuring required and recommended actions in our new top-tasks module

A product graphic depicting new partner central user interface buttons and explainer text for modifying reservations

RESERVATION MODIFICATION


Modify bookings effortlessly


Our new suite of self-service capabilities empowers both partners and travelers to update bookings throughout the trip journey — without having to contact Expedia Group. When guests need to change their bookings, benefit from a new seamless process for you and for them. Available via Partner Central or your third-party connectivity software of choice.


A product graphic and icon depicting messaging via API integrations

MESSAGING VIA API


Correspond with guests your way


Leverage a new messaging capability that allows you to retrieve and respond to guest messages within your third-party connectivity software. Get started today to help increase bookings, reduce cancellations, and increase guest satisfaction with faster message response times.



Fraud prevention as a service


Safeguard your business with fraud prevention


With massive transaction volumes and sensitive data at stake, fraud has become an increasing problem in the travel industry. With Fraud Prevention as a Service (FPaaS) from Expedia Group, you can block fraudulent transactions before they happen — without impacting your traveler experience — and take advantage of our 100% chargeback guarantee. We know that our fraud prevention service works, because we use it ourselves. Learn more about our three-pronged approach. 

A product graphic depicting the Fraud Prevention as a Service dashboard, featuring a fraud decisions pie chart.



AUTOMATED BIDDING


Try TravelAds automated bidding for optimal results


Our automation capabilities empower lodging partners to streamline campaign management. With automated bidding, you can maximize clicks and performance in real time based on your goals and budget.

 

Coming soon! We’re expanding automated bidding strategy options to include target return on ad spend (ROAS) so you can more easily maximize bookings and meet your ROAS goal. 

A product graphic depicting new bidding strategy options for TravelAds Sponsored listings, specifically the automated-market goals radial button



OPPORTUNITIES & INSIGHTS


TravelAds presents data-backed, personalized self-service opportunities.


Refine your advertising strategy and drive incremental room night bookings with personalized, actionable, data-backed opportunities available in the TravelAds portal. Our new self-service capability is designed to help you maximize your campaign performance with minimal effort.

A TravelAds Sponsored listings product overlay highlighting bid amount or budget opportunities to boost performance.




Vacation rentals


A product graphic depicting the option to add a seasonal cancellation policy on the Vrbo dashboard

SEASONAL CANCELLATION POLICY


Set policies that make sense for each season


Say goodbye to blanket cancellation policies. Now you can select different cancellation policies for specific check-in date ranges. Make your policies work for you — whether it’s peak, shoulder, or offseason. Available now on the Vrbo dashboard. 

A graphic of a vacation rentals dashboard displaying property status notifications like: Attention needed, or Active.

PROPERTY STATUS NOTIFICATIONS


Stay in the know, 24/7.


Stay ahead of the competition with real-time updates. Our latest enhancement to the property status capability notifies you any time there’s a change to one of your listings. Whether your listing goes live, is delisted, or has a regulatory matter that needs your attention, you’re kept in the loop.



Transporation


A product graphic of a dashboard used to generate and download reports that monitor flights sponsored ad campaigns.

FLIGHT SPONSORED LISTINGS


Boost airline visibility in search


Increase visibility for your airline and routes in search results and reach more travelers when they're booking with Flight Sponsored Listings. Plus, self-serve reporting is now available for a select group of partners, making it even easier for airlines to track how an ad performs and drive optimal results.




Fraud prevention as a service


Safeguard your business with fraud prevention


With massive transaction volumes and sensitive data at stake, fraud has become an increasing problem in the travel industry. With Fraud Prevention as a Service (FPaaS) from Expedia Group, you can block fraudulent transactions before they happen — without impacting your traveler experience — and take advantage of our 100% chargeback guarantee. We know that our fraud prevention service works, because we use it ourselves. Learn more about our three-pronged approach. 

A product graphic depicting the Fraud Prevention as a Service dashboard, featuring a fraud decisions pie chart.


MACHINE LEARNING POST-PURCHASE ATTACH MODULE FOR HOTELS


Deliver relevant hotel recommendations post-booking


This new feature is a machine-learning-driven module that displays recommended hotels to travelers — and redirects them to a White Label Template site to book. The machine-learning model improves conversion by ensuring relevant hotels are surfaced to travelers at the right time in their shopping journey.

A product graphic depicting AI recommendations for hotels and potential savings relevant to a flight booked.

A product graphic depicting the new vacation rentals tab interface with featured recommendations

VACATION RENTALS on white label template


Meet travelers’ needs for unique vacation rentals


Tap into the growing vacation rental market with a tab on your White Label Template homepage. Travelers who shop the tab will access 900,000 high-quality vacation homes — including 650,000 instant-book Vrbo properties. Drive bookings by meeting travelers' needs for unique experiences.


A product graphic depicting reservation payment options to pay now with cash or points or pay later at property.

PAY LATER HOTEL INVENTORY ON REDEMPTION SITES


Offer the flexibility and choice travelers are looking for


Unlock additional properties for travelers by adding pay-later hotels on White Label Template sites with loyalty redemption enabled. Offering these additional properties provides more flexibility and choice to travelers — which ramps up bookings and conversion.


A product graphic featuring loyalty messaging on a property listing card.

OPTIMIZED EARN MESSAGING


Attract travelers with greater clarity


Build trust with travelers and improve conversion with optimized loyalty messaging. We’ve added earn messaging placements for improved visibility and clarity, consistent integration of partner logos and branding in loyalty messaging, and promotional earn amounts across all lines of business.



Online travel agencies


A product graphic depicting api code and commission incentive flags over relevant property listings.

commission incentives


Leverage deeper margins and boost revenue


Easily identify properties with short-term commission incentives tied to specific booking and stay dates — and boost your revenue by focusing on these opportunities. Simply include the new marketing fee incentives parameter in your Rapid Shopping API request.


A product graphic depicting api code and featuring the mobile only deal tag within property listings.

LEVERAGE MOBILE PROMOTIONS


Surface appealing mobile deals to travelers


Offer travelers the best deal by shopping all relevant rates. Mobile discounts are easier than ever to identify and promote to travelers thanks to the new mobile promotion flag in the Shopping API response.



Fraud prevention as a service


Safeguard your business with fraud prevention


With massive transaction volumes and sensitive data at stake, fraud has become an increasing problem in the travel industry. With Fraud Prevention as a Service (FPaaS) from Expedia Group, you can block fraudulent transactions before they happen — without impacting your traveler experience — and take advantage of our 100% chargeback guarantee. We know that our fraud prevention service works, because we use it ourselves. Learn more about our three-pronged approach. 

A product graphic depicting the Fraud Prevention as a Service dashboard, featuring a fraud decisions pie chart.


A product graphic depicting a property listing page featuring popular amenities.

SEARCH & FILTER CONTENT API RESPONSE


Reduce your call load with streamlined content


Our latest search-and-filter functionality empowers you to control what property information you receive from Rapid’s Content API. You can now isolate properties that offer the amenities your travelers care about, empowering you to streamline call loads while optimizing the traveler experience.



Travel agencies


A TAAP product interface featuring the deferred payment radial button.

DEFERRED PAYMENT EXPANSION


Book now, pay later.


With deferred payment expansion, payment on properties isn’t due until closer to the travel date. That means you can book in advance without sacrificing cash flow.

 

Now available in China to select agencies. Available in thirty TAAP markets across the globe.

The TAAP rewards site interface featuring the option to redeem points accrued.

TAAP REWARDS PROGRAM EXPANSION


Your hard work deserves to be recognized


With our rewards program, travel advisors can earn rewards on eligible TAAP lodging bookings that can be redeemed for gift cards.

 

Now available in Canada and Mexico in addition to the U.S. 

A TAAP product interface showcasing new itinerary status tabs and the ability to sort.

ITINERARY PAGE ENHANCEMENTS


See the full picture


Itinerary page enhancements empower travel agencies to easily view itineraries across four different statuses: upcoming, in-progress, past, and canceled. Plus, you can quickly and easily sort itineraries by name, destination, travel date, and other useful parameters. Even better — if you’re looking for something in particular, you can utilize new search functionality to find exactly what you have in mind.



Corporate travel management


A product interface featuring the sort by loyalty eligibility option as well as the loyalty points property listing tag.

LOYALTY ELIGIBLE BUSINESS RATES


Promote points-earning opportunities for business travelers


It's now easier than ever to showcase stays that let business travelers earn hotel loyalty points. Identify and promote these opportunities to travelers by:

 

  • Identifying eligible business rates using the rate-level amenity field in the Content API response
  • Filtering specifically for loyalty-eligible business rates in your Shopping API requests
  • Collecting the traveler's loyalty program identification information and include it in the Booking API request for eligible bookings 

A product graphic depicting api code and commission incentive flags over relevant property listings.

commission incentives


Leverage deeper margins and boost revenue


Easily identify properties with short-term commission incentives tied to specific booking and stay dates — and boost your revenue by focusing on these opportunities. Simply include the new marketing fee incentives parameter in your Rapid Shopping API request.



Fraud prevention as a service


Safeguard your business with fraud prevention


With massive transaction volumes and sensitive data at stake, fraud has become an increasing problem in the travel industry. With Fraud Prevention as a Service (FPaaS) from Expedia Group, you can block fraudulent transactions before they happen — without impacting your traveler experience — and take advantage of our 100% chargeback guarantee. We know that our fraud prevention service works, because we use it ourselves. Learn more about our three-pronged approach. 

A product graphic depicting the Fraud Prevention as a Service dashboard, featuring a fraud decisions pie chart.



Technology providers


A product graphic depicting api code and featuring the mobile only deal tag within property listings.

LEVERAGE MOBILE PROMOTIONS


Surface appealing mobile deals to travelers


Offer travelers the best deal by shopping all relevant rates. Mobile discounts are easier than ever to identify and promote to travelers thanks to the new mobile promotion flag in the Shopping API response.


A product graphic depicting api code and commission incentive flags over relevant property listings.

commission incentives


Leverage deeper margins and boost revenue


Easily identify properties with short-term commission incentives tied to specific booking and stay dates — and boost your revenue by focusing on these opportunities. Simply include the new marketing fee incentives parameter in your Rapid Shopping API request.


A product interface featuring the sort by loyalty eligibility option as well as the loyalty points property listing tag.

LOYALTY ELIGIBLE BUSINESS RATES


Promote points-earning opportunities for business travelers


It's now easier than ever to showcase stays that let business travelers earn hotel loyalty points. Identify and promote these opportunities to travelers by:

 

  • Identifying eligible business rates using the rate-level amenity field in the Content API response
  • Filtering specifically for loyalty-eligible business rates in your Shopping API requests
  • Collecting the traveler's loyalty program identification information and include it in the Booking API request for eligible bookings 


Finance • Retail • Membership


A product graphic featuring loyalty messaging on a property listing card.

OPTIMIZED EARN MESSAGING


Attract travelers with greater clarity


Build trust with travelers and improve conversion with optimized loyalty messaging. We’ve added earn messaging placements for improved visibility and clarity, consistent integration of partner logos and branding in loyalty messaging, and promotional earn amounts across all lines of business.


A product graphic depicting reservation payment options to pay now with cash or points or pay later at property.

PAY LATER HOTEL INVENTORY ON REDEMPTION SITES


Offer the flexibility and choice travelers are looking for


Unlock additional properties for travelers by adding pay-later hotels on White Label Template sites with loyalty redemption enabled. Offering these additional properties provides more flexibility and choice to travelers — which ramps up bookings and conversion.



Advertising and marketing


Woman traveler using her cell phone to review her available OneKeyCash.

ADVERTISER-FUNDED LOYALTY


Boost travel to your destination with OneKeyCash™


Destination marketing organizations can incentivize travelers to visit their destinations by funding bonus OneKeyCash on eligible hotel bookings.* Learn all about OneKey.


A product graphic of a dashboard used to generate and download reports that monitor flights sponsored ad campaigns.

FLIGHT SPONSORED LISTINGS


Boost airline visibility in search


Increase visibility for your airline and routes in search results and reach more travelers when they're booking with Flight Sponsored Listings. Plus, self-serve reporting is now available for a select group of partners, making it even easier for airlines to track how an ad performs and drive optimal results.





AUTOMATED BIDDING


Try TravelAds automated bidding for optimal results


Our automation capabilities empower lodging partners to streamline campaign management. With automated bidding, you can maximize clicks and performance in real time based on your goals and budget.

 

Coming soon! We’re expanding automated bidding strategy options to include target return on ad spend (ROAS) so you can more easily maximize bookings and meet your ROAS goal. 

A product graphic depicting new bidding strategy options for TravelAds Sponsored listings, specifically the automated-market goals radial button



OPPORTUNITIES & INSIGHTS


TravelAds presents data-backed, personalized self-service opportunities.


Refine your advertising strategy and drive incremental room night bookings with personalized, actionable, data-backed opportunities available in the TravelAds portal. Our new self-service capability is designed to help you maximize your campaign performance with minimal effort.

A TravelAds Sponsored listings product overlay highlighting bid amount or budget opportunities to boost performance.



*The advertiser funds the cost of OneKeyCash™, the rewards currency that members earn and redeem on eligible trips. OneKeyCash is not redeemable for cash and can only be used on Expedia, Hotels.com, and Vrbo.


SPRING TRAVELER RELEASE 2024

Discover our latest innovations for travelers

Explore the traveler release to see how we're optimizing our experience using AI to keep travelers coming back again and again.



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