Hotels
Vacation rentals
Airlines
Destinations
Travel agencies
Cruises
Car rentals
Financial institutions
Explore the traveler release to see how we're optimizing our experience using AI to keep travelers coming back again and again.
SPRING 2024
New product release: Where innovation meets inspiration
Discover new and enhanced tech to support your business. Our latest, AI-powered solutions enable you to unlock exceptional experiences, elevate visibility, attract high-value travelers, drive bookings, and more.
Contact your Expedia Group account manager to explore solutions tailored to your business.
- Hotels
- Vacation rentals
- Transportation
- Online travel agencies
- Travel agencies
- Corporate travel management
- Technology providers
- Finance • Retail • Membership
- Advertising and marketing
Hotels
OPTIMIZED DISTRIBUTION FOR INDEPENDENT HOTELS & REGIONAL CHAINS
Reach new audiences
Independent hotels and regional chains can now benefit from a suite of capabilities designed to maximize the value of our B2B distribution network — which includes thousands of travel businesses around the world. Leverage fenced rate plans, enhanced reporting, and more.
GUEST EXPERIENCE
Enhance guest experiences with AI-powered tech
Access additional exclusive benefits when you provide high-quality guest experiences. Plus, AI-driven guest experience score insights are coming soon! Uncover recurring negative sentiments in reviews and act on personalized recommendations to help elevate guest satisfaction, encourage loyalty, and improve your position in search.
Show up higher in search results when it counts.
ACCELERATOR
Boost your position in search
Increase your visibility and booking potential with Accelerator — the pay-per-stay tool that helps you boost your property’s position in search results when you need it most. Fill your rooms during key stay dates to help drive demand all year round. Plus, you only pay when a traveler stays with you.
PARTNER CENTRAL HOMEPAGE
New top tasks keep you on track
Unlock efficiency with our new top-tasks module. Quickly and easily update tax info, verify contact details, and seize impactful opportunities — all from your Partner Central homepage. Spend less time on administrative tasks and more time growing your business.
RESERVATION MODIFICATION
Modify bookings effortlessly
Our new suite of self-service capabilities empowers both partners and travelers to update bookings throughout the trip journey — without having to contact Expedia Group. When guests need to change their bookings, benefit from a new seamless process for you and for them. Available via Partner Central or your third-party connectivity software of choice.
MESSAGING VIA API
Correspond with guests your way
Leverage a new messaging capability that allows you to retrieve and respond to guest messages within your third-party connectivity software. Get started today to help increase bookings, reduce cancellations, and increase guest satisfaction with faster message response times.
Fraud prevention as a service
Safeguard your business with fraud prevention
With massive transaction volumes and sensitive data at stake, fraud has become an increasing problem in the travel industry. With Fraud Prevention as a Service (FPaaS) from Expedia Group, you can block fraudulent transactions before they happen — without impacting your traveler experience — and take advantage of our 100% chargeback guarantee. We know that our fraud prevention service works, because we use it ourselves. Learn more about our three-pronged approach.
AUTOMATED BIDDING
Try TravelAds automated bidding for optimal results
Our automation capabilities empower lodging partners to streamline campaign management. With automated bidding, you can maximize clicks and performance in real time based on your goals and budget.
Coming soon! We’re expanding automated bidding strategy options to include target return on ad spend (ROAS) so you can more easily maximize bookings and meet your ROAS goal.
OPPORTUNITIES & INSIGHTS
TravelAds presents data-backed, personalized self-service opportunities.
Refine your advertising strategy and drive incremental room night bookings with personalized, actionable, data-backed opportunities available in the TravelAds portal. Our new self-service capability is designed to help you maximize your campaign performance with minimal effort.
FEATURED BRAND CAROUSEL
Showcase multiple properties in one scroll-stopping ad
Our new carousel ad empowers you to build brand affinity by featuring several of your properties at once based on travelers’ search criteria. The ad is featured in search results and includes your logo, custom ad copy, and an engaging call-to-action button.
Vacation rentals
SEASONAL CANCELLATION POLICY
Set policies that make sense for each season
Say goodbye to blanket cancellation policies. Now you can select different cancellation policies for specific check-in date ranges. Make your policies work for you — whether it’s peak, shoulder, or offseason. Available now on the Vrbo dashboard.
PROPERTY STATUS NOTIFICATIONS
Stay in the know, 24/7.
Stay ahead of the competition with real-time updates. Our latest enhancement to the property status capability notifies you any time there’s a change to one of your listings. Whether your listing goes live, is delisted, or has a regulatory matter that needs your attention, you’re kept in the loop.
Transporation
FLIGHT SPONSORED LISTINGS
Boost airline visibility in search
Increase visibility for your airline and routes in search results and reach more travelers when they're booking with Flight Sponsored Listings. Plus, self-serve reporting is now available for a select group of partners, making it even easier for airlines to track how an ad performs and drive optimal results.
Fraud prevention as a service
Safeguard your business with fraud prevention
With massive transaction volumes and sensitive data at stake, fraud has become an increasing problem in the travel industry. With Fraud Prevention as a Service (FPaaS) from Expedia Group, you can block fraudulent transactions before they happen — without impacting your traveler experience — and take advantage of our 100% chargeback guarantee. We know that our fraud prevention service works, because we use it ourselves. Learn more about our three-pronged approach.
MACHINE LEARNING POST-PURCHASE ATTACH MODULE FOR HOTELS
Deliver relevant hotel recommendations post-booking
This new feature is a machine-learning-driven module that displays recommended hotels to travelers — and redirects them to a White Label Template site to book. The machine-learning model improves conversion by ensuring relevant hotels are surfaced to travelers at the right time in their shopping journey.
VACATION RENTALS on white label template
Meet travelers’ needs for unique vacation rentals
Tap into the growing vacation rental market with a tab on your White Label Template homepage. Travelers who shop the tab will access 900,000 high-quality vacation homes — including 650,000 instant-book Vrbo properties. Drive bookings by meeting travelers' needs for unique experiences.
PAY LATER HOTEL INVENTORY ON REDEMPTION SITES
Offer the flexibility and choice travelers are looking for
Unlock additional properties for travelers by adding pay-later hotels on White Label Template sites with loyalty redemption enabled. Offering these additional properties provides more flexibility and choice to travelers — which ramps up bookings and conversion.
OPTIMIZED EARN MESSAGING
Attract travelers with greater clarity
Build trust with travelers and improve conversion with optimized loyalty messaging. We’ve added earn messaging placements for improved visibility and clarity, consistent integration of partner logos and branding in loyalty messaging, and promotional earn amounts across all lines of business.
Online travel agencies
commission incentives
Leverage deeper margins and boost revenue
Easily identify properties with short-term commission incentives tied to specific booking and stay dates — and boost your revenue by focusing on these opportunities. Simply include the new marketing fee incentives parameter in your Rapid Shopping API request.
LEVERAGE MOBILE PROMOTIONS
Surface appealing mobile deals to travelers
Offer travelers the best deal by shopping all relevant rates. Mobile discounts are easier than ever to identify and promote to travelers thanks to the new mobile promotion flag in the Shopping API response.
Fraud prevention as a service
Safeguard your business with fraud prevention
With massive transaction volumes and sensitive data at stake, fraud has become an increasing problem in the travel industry. With Fraud Prevention as a Service (FPaaS) from Expedia Group, you can block fraudulent transactions before they happen — without impacting your traveler experience — and take advantage of our 100% chargeback guarantee. We know that our fraud prevention service works, because we use it ourselves. Learn more about our three-pronged approach.
SEARCH & FILTER CONTENT API RESPONSE
Reduce your call load with streamlined content
Our latest search-and-filter functionality empowers you to control what property information you receive from Rapid’s Content API. You can now isolate properties that offer the amenities your travelers care about, empowering you to streamline call loads while optimizing the traveler experience.
Travel agencies
DEFERRED PAYMENT EXPANSION
Book now, pay later.
With deferred payment expansion, payment on properties isn’t due until closer to the travel date. That means you can book in advance without sacrificing cash flow.
Now available in China to select agencies. Available in thirty TAAP markets across the globe.
TAAP REWARDS PROGRAM EXPANSION
Your hard work deserves to be recognized
With our rewards program, travel advisors can earn rewards on eligible TAAP lodging bookings that can be redeemed for gift cards.
Now available in Canada and Mexico in addition to the U.S.
ITINERARY PAGE ENHANCEMENTS
See the full picture
Itinerary page enhancements empower travel agencies to easily view itineraries across four different statuses: upcoming, in-progress, past, and canceled. Plus, you can quickly and easily sort itineraries by name, destination, travel date, and other useful parameters. Even better — if you’re looking for something in particular, you can utilize new search functionality to find exactly what you have in mind.
Corporate travel management
LOYALTY ELIGIBLE BUSINESS RATES
Promote points-earning opportunities for business travelers
It's now easier than ever to showcase stays that let business travelers earn hotel loyalty points. Identify and promote these opportunities to travelers by:
- Identifying eligible business rates using the rate-level amenity field in the Content API response
- Filtering specifically for loyalty-eligible business rates in your Shopping API requests
- Collecting the traveler's loyalty program identification information and include it in the Booking API request for eligible bookings
commission incentives
Leverage deeper margins and boost revenue
Easily identify properties with short-term commission incentives tied to specific booking and stay dates — and boost your revenue by focusing on these opportunities. Simply include the new marketing fee incentives parameter in your Rapid Shopping API request.
Fraud prevention as a service
Safeguard your business with fraud prevention
With massive transaction volumes and sensitive data at stake, fraud has become an increasing problem in the travel industry. With Fraud Prevention as a Service (FPaaS) from Expedia Group, you can block fraudulent transactions before they happen — without impacting your traveler experience — and take advantage of our 100% chargeback guarantee. We know that our fraud prevention service works, because we use it ourselves. Learn more about our three-pronged approach.
Technology providers
LEVERAGE MOBILE PROMOTIONS
Surface appealing mobile deals to travelers
Offer travelers the best deal by shopping all relevant rates. Mobile discounts are easier than ever to identify and promote to travelers thanks to the new mobile promotion flag in the Shopping API response.
commission incentives
Leverage deeper margins and boost revenue
Easily identify properties with short-term commission incentives tied to specific booking and stay dates — and boost your revenue by focusing on these opportunities. Simply include the new marketing fee incentives parameter in your Rapid Shopping API request.
LOYALTY ELIGIBLE BUSINESS RATES
Promote points-earning opportunities for business travelers
It's now easier than ever to showcase stays that let business travelers earn hotel loyalty points. Identify and promote these opportunities to travelers by:
- Identifying eligible business rates using the rate-level amenity field in the Content API response
- Filtering specifically for loyalty-eligible business rates in your Shopping API requests
- Collecting the traveler's loyalty program identification information and include it in the Booking API request for eligible bookings
Finance • Retail • Membership
OPTIMIZED EARN MESSAGING
Attract travelers with greater clarity
Build trust with travelers and improve conversion with optimized loyalty messaging. We’ve added earn messaging placements for improved visibility and clarity, consistent integration of partner logos and branding in loyalty messaging, and promotional earn amounts across all lines of business.
PAY LATER HOTEL INVENTORY ON REDEMPTION SITES
Offer the flexibility and choice travelers are looking for
Unlock additional properties for travelers by adding pay-later hotels on White Label Template sites with loyalty redemption enabled. Offering these additional properties provides more flexibility and choice to travelers — which ramps up bookings and conversion.
Advertising and marketing
ADVERTISER-FUNDED LOYALTY
Boost travel to your destination with OneKeyCash™
Destination marketing organizations can incentivize travelers to visit their destinations by funding bonus OneKeyCash on eligible hotel bookings.* Learn all about OneKey™.
FLIGHT SPONSORED LISTINGS
Boost airline visibility in search
Increase visibility for your airline and routes in search results and reach more travelers when they're booking with Flight Sponsored Listings. Plus, self-serve reporting is now available for a select group of partners, making it even easier for airlines to track how an ad performs and drive optimal results.
AUTOMATED BIDDING
Try TravelAds automated bidding for optimal results
Our automation capabilities empower lodging partners to streamline campaign management. With automated bidding, you can maximize clicks and performance in real time based on your goals and budget.
Coming soon! We’re expanding automated bidding strategy options to include target return on ad spend (ROAS) so you can more easily maximize bookings and meet your ROAS goal.
OPPORTUNITIES & INSIGHTS
TravelAds presents data-backed, personalized self-service opportunities.
Refine your advertising strategy and drive incremental room night bookings with personalized, actionable, data-backed opportunities available in the TravelAds portal. Our new self-service capability is designed to help you maximize your campaign performance with minimal effort.
FEATURED BRAND CAROUSEL
Showcase multiple properties in one scroll-stopping ad
Our new carousel ad empowers you to build brand affinity by featuring several of your properties at once based on travelers’ search criteria. The ad is featured in search results and includes your logo, custom ad copy, and an engaging call-to-action button.
*The advertiser funds the cost of OneKeyCash™, the rewards currency that members earn and redeem on eligible trips. OneKeyCash is not redeemable for cash and can only be used on Expedia, Hotels.com, and Vrbo.
