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Small changes, big wins: Vrbo hosting tips that work

Game-changing advice to make every stay a win from legendary football coach Kyle Whittingham.

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College football coach Kyle Whittingham has built his career on a simple truth: The teams that win consistently aren’t the ones that rely on one spectacular play. They’re the ones who do the small things right, every single time.

“In football, we talk about how everything matters. Every minor detail, down to the last detail, is important. And I think that’s what makes a great host — someone that goes the extra mile and pays attention to the little things that really make the stay a success.”

Coach Kyle Whittingham
The Vrbo Coach

Hosting works the same way.

 

Every small, consistent improvement adds up to help you reach new Performance Milestones, unlock Premier Host benefits, improve how you show up in search, and attract more of the guests you love. What can feel like a routine checklist is actually your game plan: a set of hosting best practices that work together over time to build a business that runs with confidence, earns trusts, and keeps guests coming back. 

The game plan for a winning season


Think you have to do it alone? Every great team has a coaching staff in the background — calling plays, reviewing film, and helping athletes get better. Think of Vrbo as your sideline support, helping you focus on the moves that matter most to your hosting business.


Accept more bookings


Hosts with a 95% or higher acceptance rate appear more than 40% higher in search results compared with those who accept fewer requests.* 

 

Think of this as your pregame prep — the fundamentals that keep you ready to perform when it counts.


Set yourself up to say yes


  • Enable Instant Booking. It removes friction for guests and prevents requests from expiring before you respond — and partners who enable Instant Booking and sync calendars see significantly more bookings on average.      

  • For bookings that still require a review, use the Vrbo Owner App and set up text alerts so you can respond to booking requests quickly. Properties who respond to traveler inquiries within 3 hours convert 2.1x more inquiries into bookings than those who wait 24 hours or more.**  

 

For more ideas, see our acceptance rate improvement tips for Vrbo hosts.

Honor the bookings you have, then protect your record


A full calendar is a record worth defending.

 

Host‑initiated cancellations don’t just disrupt trips — they can make guests think twice about booking vacation rentals in the future, and they can affect how your listing shows up in search or lead to fees.

Eliminate the avoidable


  • A synced calendar helps prevent double bookings and missed availability, especially if you list on multiple platforms. 

  • Set clear house rules upfront so expectations are aligned and the risk of needing to cancel later is lower. If something unexpected comes up that could affect a stay, reach out to the guest early and explore options together before canceling.

For more Vrbo host tools and support around honored bookings, see our guidance on improving acceptance and managing calendar settings.

Create an experience worth talking about


Strong review scores can help your listing stand out, show guests what to expect, and tip more bookings in your favor. Almost half (46%) of consumers will choose the travel option with the best customer reviews over the best value,*** so those stars really matter. 

 

Preparing for a great stay is the foundation. But great hosts go one step further: They actively nurture the relationship and make it easy for happy guests to share their experience. That’s what turns a one‑time booking into a growing reputation.

Run these plays for better reviews


  • Stay responsive. A quick reply to a question or concern during the stay can stop a small issue from becoming a bigger one. If you’ll be unavailable around check‑in, share the contact details of a trusted backup.

  • Add thoughtful details. A curated local guide, quality linens, or clear instructions for the coffee maker signal to guests that you care — and those are the details that often show up in reviews.

  • After checkout, send a short personal note thanking guests for staying and letting them know their feedback means a lot. Guests who feel appreciated are more likely to take the two minutes to leave a review. 

Learn more about earning great guest reviews.  

Every improvement counts


Great hosting isn’t built overnight. It’s built through small, consistent actions that add up over time — the same way a championship program comes from years of disciplined work, not a single winning season.

 

Review your performance stats, pick one area to focus on, and put one new Vrbo hosting tip into practice this week — whether that’s answering requests faster, tightening your cancellation playbook, or closing the loop on reviews. One improvement today can make a real difference tomorrow. Together, we can make every stay a win.


Get More Guidance

Want more advice from Coach Whittingham?

Check out the Powering Travel podcast episode to hear Coach Whittingham dive deeper into his views on leadership, consistency, and what it takes to go from good to great.




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Vrbo is the world's leading vacation rental platform, connecting property owners and managers with millions of quality travelers. With 30+ years of expertise and a network spanning Vrbo, Expedia, and 70,000+ business partners worldwide, we help hosts maximize earnings through powerful technology. Our platform is designed to deliver results, with 24/7 support, pricing insights, and management tools to grow your business.



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