How ZentrumHub became an Elite Technology Partner

ZentrumHub is a trusted technology partner to Fortune 500 companies and travel businesses worldwide, including global travel agencies, online travel agencies and travel management companies.

To help deliver on its vision to simplify the complexities of the travel ecosystem, ZentrumHub needed:

Rapid Lodging API unlocked a powerful combination of rich, flexible inventory with competitive rates, and quality, high-converting content for ZentrumHub. 

• Rapid API’s lodging inventory gave ZentrumHub and its clients competitive rates at over 800,000 properties in 220 countries and territories.** A variety of rate and discount types mean there's something for every type of client and business requirement. 
  
  
• Comprehensive property content let ZentrumHub confidently distribute high-quality supply by providing deep, accurate, and consistently structured hotel and room-level data, along with high resolution imagery. 
  
  
• The Guest Review API greatly enhanced the value of the ZentrumHub platform. Access to authentic reviews from verified travelers allowed their clients to provide trusted and transparent property insights to their customers.

Rapid’s Lodging API features supported a seamless end-to-end booking process for ZentrumHub’s clients and their travelers — from finding the right destination and property to seamless and secure payment.

• The Typeahead API delivered faster, more accurate results for travelers through intelligent, standardized suggestions for destinations and properties. 
  
  
• Rapid’s lodging shopping response ordered properties and rates based on relevancy, returning property recommendations personalized for ZentrumHub’s individual clients — making booking decisions easier and faster for travelers. 
  
  
• The Hold and Resume feature locked in room prices while travelers completed their credit card payment. This prevented unpleasant surprises such as price changes during the secure payment process.

Rapid’s Lodging API features enabled efficient communication, automation, and exception handling, resulting in lower operational overhead.

• The Hard Change API allowed clients to make changes to bookings without cancelling the entire reservation. This feature reduced manual intervention and workflows, delivering operational and commercial benefits for ZentrumHub and its clients. 
  
  
  
• The Property Message Center feature enabled structured communication between properties and ZentrumHub’s clients directly within the Rapid ecosystem. This streamlined the handling of special requests and operational queries related to bookings. 
  
  
  
• Rapid’s Notifications service sent ZentrumHub push-based, real-time HTTP POST notifications directly into their system without needing to continuously poll the API for changes. The event-driven notifications such as property-initiated cancellations or call center modifications kept the team aligned with booking changes that occurred outside direct API interactions.