- Watchable content
- Authentic perspectives
- Narrative-driven structure
- Designed for attention
- Enhanced with AI
- Representative and relatable
Partner with us to create content that resonates with travelers.
Travel marketers work hard to craft compelling stories, but they're fighting for attention throughout a long and complex trip-planning journey, and their message or format could fail to land. With campaigns requiring heavy planning, budget, and time, there isn't room for campaigns to fail to inspire travelers to book flights, purchase activities, or reserve rooms.
So what really drives travelers to book? Particularly in a media environment that is saturated with content and increasingly crowded with AI-generated images, video, and text?
By conducting industry-leading research this summer, Expedia Group Advertising cracked the code on what truly captures the hearts and minds of travelers to reveal the science of wanderlust. The findings reveal a formula for identifying different traveler archetypes, their unique content preferences, and how to build the perfect travel content to reach them, redefining travel marketing in an AI-driven world.
The research combined emotion-reading and eye-tracking technology from Expedia Group’s lab with an in-depth global survey of more than 7,000 respondents. Conducted in July and August, it revealed six key elements that create the most effective travel content.
“In today's saturated travel marketing landscape, brands face the challenge of capturing attention, inspiring visually, and driving bookings. Our new research is a blueprint for content that resonates emotionally and creates action.”
Every choice, and every dollar, matters as AI changes brands' searchability. The findings revealed six critical elements that make content resonate with travelers:
1. Video reigns supreme
71% are influenced by video versus 24% by static images; 59% said content they saw on YouTube positively impacted their decision-making.
2. Authenticity builds trust
When asked which messaging elements build trust, travelers selected transparency (52%), followed by clarity and confidence (46%), and authenticity (45%).
3. Clear narratives drive engagement
Content with an impactful beginning, a compelling middle, and clear call to action at the end captures attention and drives comprehension. Even beautiful visuals failed to deliver when the messaging was not clear.
4. Optimal pacing matters
When it comes to video, scenes lasting 2-9 seconds provide optimum balance for understanding and recall. Fast cuts and rapid scene changes prevented participants from understanding the narrative and the destination.
5. AI enhancement, not replacement
While 64% of travelers have noticed AI-generated content, 41% say they prefer it with human input. Less than half are comfortable with AI-generated influencers or fully AI-generated visuals and travel articles.
6. Representation resonates
Content where people saw themselves represented was more relatable and memorable, with 34% saying inclusive messaging made them trust a travel brand.
Bringing these insights together, we’ve developed the WANDER framework, a roadmap for travel marketers to create content that truly resonates with today’s diverse and discerning travelers.
Partner with us to create content that resonates with travelers.
The study gave us insights into different traveler archetypes preferences, with respondents selecting their typical type of trip. The results showed insights into each archetype’s preferences in travel content – including format, imagery, and tone.
Beach travelers
Images of pools and spas
Relaxing tones
Amusement park travelers
Short-form video
Social media
Adventure travelers
AI-wary
YouTube
City escapists
Long-form video
Food content
Cultural connectors
Content that amazes
Online travel sites
Luxury travelers
AI content
Influencers
The research also broke down inspiration preferences by nationality and generation.
Younger generations prefer influencers
Gen Z (66%) and Millennials (65%) turn to social influencers and platforms for inspiration, contrasting with Gen X and Baby Boomers, who rely heavily on online travel sites for inspiring travel content.
Younger generations feel the most emotive
both positively and negatively towards travel content compared to calmer Gen X and Baby Boomers.
Natural wonders inspire most
when it comes to imagery across all generations and above any other image type.
For brands trying to reach travelers, the stakes have never been higher. Creating content that truly inspires wanderlust is critical, at a time when attention is the most valuable currency. And with Expedia Group Advertising’s enhanced targeting capabilities like demographic and behavioral signals, you can pinpoint your audience and ensure your ads reach the archetypes you’re appealing to.
Expedia Group Advertising is partnering with destination marketing organizations like GoTürkiye, the Bahamas Ministry of Tourism, Investments & Aviation, Jamaica Tourist Board, and VisitPanama, to bring these campaign insights to life. By leveraging Expedia Group Advertising’s travel media network, these partners are creating visually compelling, end-to-end campaigns, designed to reach travelers at every stage of their journey.
“Through the power of our travel media network, partners can build scalable, beautiful content that is measurable and impactful. This study shows how important it is to tailor content to reach your ideal traveler, and with our industry-leading targeting tools, in-house creative team, and in-depth measurement capabilities, that's never been easier.”
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*Expedia Group internal data, 2024
**Expedia Group, internal data, 2023